ABOUT ME

Alex Smith

Hello Stranger

I'm Fikri Ramdhani,

a System Engineer

I deploy, manage, and optimize IT infrastructure, servers and services to keep systems reliable, secure, and efficient. I support business needs through stable and scalable technology, from initial deployment and configuration to daily operations and optimization.

  • 1997
  • Karawang, West Java
  • fikri@example.com
  • +62 xxx

What I Do

Server Infrastructure

Deploy, configure, maintain, and troubleshoot physical and virtual server infrastructure, include Linux and Windows Server environments.

Virtualization

Manage VMware ESXi, Proxmox, and Hyper-V environments, including virtual machine provisioning and resource management

Network & Web Server

Configure IPv4, VLAN, DNS, HTTPS, SSL, SNMP. Configure Nginx, Apache, and HAProxy for web services, reverse proxy, and load balancing

DevOps & Automation

Build Git workflows, GitLab CI/CD pipelines, Docker environments, and scheduled automation using Shell Scripts and Cron Jobs.

RESUME

Professional Experience

Apr 2025 - Present
PT Bali Towerindo Sentra Tbk Central Jakarta

System Engineer

Provisioning and managing Server, including operating system installation, network configuration, IP and DNS configuration. Configuring services such as web servers, database. Responsible for web server configuration and supporting application deployment using CI/CD (GitLab CI). Monitoring server performance, including CPU, memory, and storage utilization. Maintenance server such as replacing hardware components (RAM and disks). Setting up a new server device, installing a hypervisor and creating a virtual server. Managing scheduled backups and cron jobs. Troubleshooting application or server outages, conducting root cause analysis. Developing scripts and automation, to improve operational efficiency.

Stack
Jul 2022 - Aug 2024
PT BFI Finance Indonesia Tbk South Tangerang

IT Availability Service Production

Monitoring applications or systems and services that exist in the production fields so that they continue to run properly and can be used by users as they should. Analyze the utilization and server capacity requirements related to the running applications. Manage & Monitoring Server, Application, Database, Middleware Services, API, Using ManageEngine & Datadog. Escalation and follow-up issue, coordinate with engineering stakeholder. Summarize issue using Jira & Confluence. Reporting All Prod Server & Application.

Stack
Mar 2021 - Jul 2022
PT Klik Digital Sinergi South Jakarta

IT Support Engineer (Telkomsel)

Operational Support, Service Request Storage Area Network (SAN). Manage, tuning, monitoring, diagnostic SAN (Brocade SAN Switch Hitachi, NetApp, Dell EMC, Huawei Storage). Create, expand capacity, mapping Storage LUN/Datastore. Integration config or create zone Storage, SAN Switch and Server. Coordination with the Server team to Assign Datastore. Coordination and Support L2 to executing changes to the SAN Infrastructure. Documenting and reporting SAN daily, weekly, monthly.

Stack

Certifications

Application Manager

ManageEngine Certification Program
May 2024

UI UX Research & Design

MySkill Intensive Bootcamp
Feb 2023

Database Design & Programming with SQL

DTS KOMINFO & Oracle
Oct 2020

Web Programming (HTML, CSS, JS)

DTS KOMINFO
Jul 2020

Education Background

Sep 2015 - Dec 2019
Universitas Singaperbangsa Karawang

Bachelor of Informatich Engineering

Faculty of Computer Science

Jun 2012 - May 2015
SMK Jayabeka 3 Karawang

Informatich Engineering

Vocational High School

SKILLS

Core Knowledge

  • Analysis
  • Problem Solving
  • Configuration
  • Operating System
  • Linux
  • Virtualization
  • Web Server
  • Load Balancer
  • Database
  • DevOps
  • Email Server
  • Scripting
  • Networking
  • Server & Storage
  • Backup & Restore
  • Monitoring System

Tech Stack

Operating System
Virtualization / Hypervisor
Windows Server
Web Server / Load Balancer
Scripting
Storage Server & NAS
Backup & Restore
Networking
Email Server
UI/UX Design
Project Management

PORTFOLIO

Virtual Machine Provisioning and OS Preparation

Application Deployment and CI/CD Pipeline

DNS Record Update and Resolution Validation

SSL/TLS Certificate Config and Renewal

Database Provisioning and Access Configuration

Database Cloning and Environment Preparation

Database Migration and Target Environment Transition

Scheduled Task Automation Using Cron Jobs

Server Backup and Restore Using Veeam

Virtual Machine Capacity Adjustment

Server User Access Provisioning and Login Configuration

Codeigniter Application Deployment and Environment Preparation

Laravel Application Deployment and Environment Configuration

Python Application Deployment and Environment Configuration

SNMP Configuration and Server Monitoring Integration

Server Disk Usage Investigation

Server Hostname and IP Address Reconfiguration

Email Blacklist and Whitelist Configuration

Email Domain Creation and Configuration

Centralized Server Monitoring Implementation

Nextcloud Collaboration Platform Deployment

OpenProject Project Management Platform Deployment

Disaster Recovery Infrastructure Deployment

End-to-End AI Infrastructure Deployment